State Farm® Insurance Agent Paula Traina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Winney
July 28, 2025
"I have been with Paula for several years and they are always helpful when I call with a question. I just set up a life insurance policy with Nathan Poag and he did a great job explaining everything to me. Top notch service."
"We're honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! "
Tylea Hawn
July 25, 2025
"Nathan was such a great help and Great customer service.."
"Thank you for the review Tylea. Nathan works hard to make insurance easy for our customers. We appreciate your business. "
drew barney
July 11, 2025
"amazing experience! brian is very smart and took time to explain everything to me and helped me get a great rate! highly recommend"
"Thank you for the review Drew. Brian is very knowledgeable and works hard to make insurance simple for our customers. Please call or text anytime with can help with your insurance & financial service needs. "
Rosalie Berg
June 27, 2025
"I worked with Brian to secure insurance on a home and he made the process really easy! I feel very confident in my decision to go with this office. Very helpful!"
"Thank you Rosalie! Brian prioritizes the unique needs of each customer. It's our mission to make insurance simple and easy for local families. Please call/text us if we can be of further assistance. We appreciate your business! "
Ethan Colvin
June 25, 2025
"Nate was amazing. I love dealing with State Farm because it's no hassle and they care. Been dealing with them since I was 16. Go Sox! (Nate told me to say that)"
"Thank you for the review Ethan. I'm glad Nathan was able to make things simple and easy for you today! "
Kathleen Powers
June 18, 2025
"We had a great conversation, felt like we were more than just another customer. Really appreciated the time spent and the knowledgeable and kind representative."
"Thank you for the review Kathleen. It's our goal to understand your family and your changing needs. Please reach out anytime we can assist. We appreciate your business. "
Amanda Carpenter
June 13, 2025
"Nathan Poag is an outstanding insurance agent. He went above and beyond for me and my husband. His communication skills and timely responses made our experience such a delight. I will recommend him to everyone I know and will continue to support him in the future. I suggest you do the same. You will not be disappointed. Thanks again Nathan, you’re amazing at what you do!!!"
"Thank you for the stellar review Amanda. Nathan loves helping local families and works hard to ensure an excellent customer experience. Please call or text the office if there is anything else we can help you with. "
Sara Woods
May 30, 2025
"Brian Palmer is the best! Thanks for all the help!"
"Thank you for the review Sara. Brian works hard to be a reliable partner in our customers' journey toward security and peace of mind. "
Cathy Scofield
May 13, 2025
"Nathan was very helpful And well knowledgeable"
"We appreciate the review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help! "
Eric Pooler
May 5, 2025
"Worked with Alex for years here and she has always been super attentive and fair. Recently I worked with Brian and he helped us really reduce our monthly spend on car insurance."
"Thank you for reviewing our State Farm office! We're thrilled to know you've had a positive experience with us; your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
Jenifer Mullikin
May 2, 2025
"Typically we deal with Paula regarding our auto insurance however I worked with Brian today on a homeowners policy . Their proffesionalism , the time they spend going over all the details . Simply the best ! Super happy customers. Wouldn't work with any other insurance company , they are simply the best ! They all need a raise . I only get to choose 5 stars but its more like 10 stars ! Happy customers !"
"Thank you Jennifer. Brian loves helping customers. We appreciate your kind words and look forward to serving you for years to come. ❤️"
Avery Wiggins
May 1, 2025
"I came in looking for renters insurance with many questions. I have been working with Nate and he answered them all! Seamless process, highly recommend working with them."
"Thank you for the review Avery. It is our pleasure to work with your family. Nathan prides have himself on providing knowledgeable and friendly service. "
Peter Juliano
April 23, 2025
"Nathan did a great job getting my insurance transferred fron Arizona to New York and also set up our homeowners insurance."
"Welcome to NY Peter! We are so glad Nathan was able to help you with a smooth relocation. Call or text us if you need to know the best spots for Sumner fun! "
Dezzi Clark
April 22, 2025
"Informative and helpful. Here's to hoping to rates stay low 🤞"
"Thank you for the feedback Dezzi! It is our goal to make insurance easy for our customers. Please let email or text me to let me know what we can do to earn a 5 star review next time. We are always looking to improve! "
Frederick Moore
March 26, 2025
"Thank you Nathan Poag for getting right back to me and answering all the questions I had. I appreciate your professionalism and look forward to working out any questions or concerns I may have in the future. Thank you again"
"Thank you for the review Frederick. We aim to provide prompt, accurate and friendly service and look forward to working with you again in the future. We appreciate your business. "
Heather Montanez
January 16, 2025
"Paula’s team was really great to work with and I really appreciate how Colbi took the time to answer all of my questions"
"Thank you for the 5-star review! We are honored to be your good neighbor! "
Melanie Neely
January 16, 2025
"Paula has a great team in place to provide excellent customer service. Nathan is consistently helpful, courteous and kind."
"We appreciate your review! We are delighted to know you had a great experience with our office. Please don't hesitate to reach out if you need assistance in the future. We're here to help! "
Malik Tromblee
January 14, 2025
"Arrived with questions and none went without answers. Paula and her team did a great job taking care of me, and finding solutions that fit my needs. I look forward to building on our future endeavors. A special shout out to Colbi who took her time to make sure I had all my needs met and questions answered."
"We appreciate the shout out Malik! Colbi and the team are here to help with all of your insurance & financial service needs. "
Rain Wong
January 13, 2025
"Thank you again, Nathan! Not only for your time and patience but also for giving great and prompt service! It’s nice to know that you care and always make yourself available for my questions."
"Thank you Rain. We are here to help! Nathan and the team strive to make insurance easy for our customers."
Cayleigh Rotella
January 13, 2025
"Had such a positive experience with Paula and her staff, specifically Colbi. Colbi was very helpful and ensured all my questions were answered! Colbi greeted me with a huge smile and was very friendly!"
"We're thankful for your feedback. It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Lysia Thomas
January 10, 2025
"Nathan has been a valuable member of the customer service team at State Farm. He consistently demonstrates a high level of professionalism and dedication to providing excellent service to his clients!"
"Thank you for your 5-stsr review! Nathan truly loves helping customers. "
Alisia Renteria
January 10, 2025
"It’s always such a pleasure working with Nathan! He’s always there to answer any questions I may have!"
"We appreciate your review! We are delighted to know you had a great experience with Nathan. We are here to help! "
Sydnee Bobbie
January 10, 2025
"I had an amazing experience working with Colbi! :)"
"Thank you for the 5-stsr review. We are so pleased you had a great experience with Colbi! We are committed to doing our best to make insurance easy! "
Cathy Tromblee
January 10, 2025
"I have had great service and Colbi Sherman has been very helpful with questions. She was so kind and patient."
"Thank you for the feedback Cathy. Colbi is an asset to our team. She genuinely loves helping others. "
Mark Neely
January 10, 2025
"Outstanding support!! Thank you Nathan!!"
"Thank you Mark. We are so glad Nathan was able to help you with your insurance needs. He loves working with our Queensbury and Glens Falls neighbors."