State Farm® Insurance Agent Paula Traina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Montanez
January 16, 2025
"Paula’s team was really great to work with and I really appreciate how Colbi took the time to answer all of my questions"
"Thank you for the 5-star review! We are honored to be your good neighbor! "
Melanie Neely
January 16, 2025
"Paula has a great team in place to provide excellent customer service. Nathan is consistently helpful, courteous and kind."
"We appreciate your review! We are delighted to know you had a great experience with our office. Please don't hesitate to reach out if you need assistance in the future. We're here to help! "
Malik Tromblee
January 14, 2025
"Arrived with questions and none went without answers. Paula and her team did a great job taking care of me, and finding solutions that fit my needs. I look forward to building on our future endeavors. A special shout out to Colbi who took her time to make sure I had all my needs met and questions answered."
"We appreciate the shout out Malik! Colbi and the team are here to help with all of your insurance & financial service needs. "
Rain Wong
January 13, 2025
"Thank you again, Nathan! Not only for your time and patience but also for giving great and prompt service! It’s nice to know that you care and always make yourself available for my questions."
"Thank you Rain. We are here to help! Nathan and the team strive to make insurance easy for our customers."
Cayleigh Rotella
January 13, 2025
"Had such a positive experience with Paula and her staff, specifically Colbi. Colbi was very helpful and ensured all my questions were answered! Colbi greeted me with a huge smile and was very friendly!"
"We're thankful for your feedback. It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Lysia Thomas
January 10, 2025
"Nathan has been a valuable member of the customer service team at State Farm. He consistently demonstrates a high level of professionalism and dedication to providing excellent service to his clients!"
"Thank you for your 5-stsr review! Nathan truly loves helping customers. "
Alisia Renteria
January 10, 2025
"It’s always such a pleasure working with Nathan! He’s always there to answer any questions I may have!"
"We appreciate your review! We are delighted to know you had a great experience with Nathan. We are here to help! "
Sydnee Bobbie
January 10, 2025
"I had an amazing experience working with Colbi! :)"
"Thank you for the 5-stsr review. We are so pleased you had a great experience with Colbi! We are committed to doing our best to make insurance easy! "
Cathy Tromblee
January 10, 2025
"I have had great service and Colbi Sherman has been very helpful with questions. She was so kind and patient."
"Thank you for the feedback Cathy. Colbi is an asset to our team. She genuinely loves helping others. "
Mark Neely
January 10, 2025
"Outstanding support!! Thank you Nathan!!"
"Thank you Mark. We are so glad Nathan was able to help you with your insurance needs. He loves working with our Queensbury and Glens Falls neighbors."
Clarence Seaver
January 1, 2025
"Everyone is very accommodating to my insurance needs…"
"We're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. "
Athena Stockwell
December 21, 2024
"Joanne is amazing"
"We think she's awesome too. 😊We're thankful for your feedback! It's our pleasure with your insurance needs. If there is anything else we can do to help, please let us know! "
Ben Sauberman
December 7, 2024
"I love this office. I have been working with Alex and she is always super fast and responsive with my questions and needs. And she always seems to remember everything about my situation even though I don't need to reach out very often. I have also had the pleasure of working with Paula, who is so friendly and helpful. I highly recommend working work this office."
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Bill Armer
November 2, 2024
"My experience with this company has always been nothing but exceptional.They always act very swiftly and professional."
"We aim to provide our Warren, Washington, Saratoga & Southern Adirondack customers a remarkable experience. We appreciate your business and look forward to serving your family for many years to come. "
Stephen Satterfield
September 16, 2024
"Very accommodating"
"We love working to meet the insurance and financial service needs of customers like you Stephen. "
Jeff Detrick
August 28, 2024
"Great service."
"Thank you for the kind review. It is our goal to provide excellent service to all of our insurance customers in the Queensbury area. We grow our business on referrals and appreciate your support. "
Tori D
August 8, 2024
"This is actually ridiculous at this point. Tired of being lied to and feeling scammed."
"Thank you for sharing your feedback. I'm sorry to hear about your recent experience with my office. Customer satisfaction is of utmost importance to me and I would like to assure you I take your concerns seriously. I appreciate the opportunity we had to resolve this issue over the phone and used your experience as a coaching opportunity with my team so we can prevent it in the future. Thank you for bringing this to my attention. "
Evan Coltart
August 7, 2024
"Never once had a complaint!"
"Thank you for the review. We love working to protect with Queensbury families with their insurance and financial service needs. "
John Tricarico
July 6, 2024
"Switched my insurance over to a local agents"
"Thank you for the support John. We love working with our neighbors. ❤️"
Robin Taylor
May 15, 2024
"Alex at State Farm always goes the extra mile to help you, she makes sure you have whatever you need."
"Robin, your review means a lot to us! I'm pleased to hear that Alex always goes the extra mile to assist you and ensures you have everything you need. Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out! - Paula Traina - State Farm Insurance Agent, Queensbury, NY"
j m
February 23, 2024
"CALLED Late on Friday and surprisingly enough someone answered the phone! Being the gambler that I am I took a shot!! Joanne was great and we got everything wrapped up quickly and there was ever a few laughs thrown in! Great job. Jesse"
"Thanks for the kind words! We’re happy to hear Joanne was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Joan
December 11, 2023
"They are wonderful to work with."
"Thank you for the five stars, Joan! And thank you for trusting us with your insurance needs."
Ann Williams
December 7, 2023
"Absolutely Amazing! Everyone is so helpful and on point! I would highly recommend Paula Traina-State Farm Insurance!"
"Ann, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback!"
Pilar Mittler
November 14, 2023
"As soon as you enter the agency you know that you are already protected, I have had the best experience, they are the best"
"Thank you for taking the time to leave us a review, Pilar. Our State Farm office in Queensbury would be nothing without policyholders like you!"
louis Charles
October 24, 2023
"I was misinformed and they claimed different rules by different people. Not a nice place to do business. I believe I was misled and duped to keep my insurance active for months after I moved out of NY State."
"Louis, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at (518) 741-0485 at your earliest convenience so we can look into this. - Paula"