State Farm® Insurance Agent Paula Traina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Schmidt
February 6, 2026
5
out of
5
rating by Jennifer Schmidt
"I was surprised when I said that I was unable to come for a meeting, and Tammy had said that she would come to me, which was fantastic. Tammy answered all of my questions and then some, she was very informative and educated on any topic that I inquired about. Even though I did not choose a policy, her information was very helpful."
We responded:
"We are here to help and will be ready when you are! Thank you for the kind review. We look forward to working with you in the future. "
Dawn DePronio
February 6, 2026
5
out of
5
rating by Dawn DePronio
"Fantastic company to work with. They are saving me about $250/month on auto and home insurance! Thank you Tammy G!"
We responded:
"We are so thrilled we were able to help you save. It's our mission to help build financially strong families. We do this by helping you protect your assets and invest in your future. Now it's time to put that $3000 to good use! Call or text us if we can further assist. "
oigrub
February 5, 2026
5
out of
5
rating by oigrub
"Quick and easy process. Tammy Gawron was great and is saving me about $250/month! Definitely recommend her and the company"
We responded:
"We are so glad to hear Tammy was able to add value and help the budget! It's our mission to help build financially strong families. Thank you for the review. Call or text anytime we can assist! "
Nana Ellis
February 4, 2026
5
out of
5
rating by Nana Ellis
"Paula Traina is very professional with an awesome staff. Lexie goes the extra hundred miles to help in every way she can. Lexie is professional as well as personable who has a knack to make sour situation into a sweet one. We appreciate all that you do."
We responded:
"We appreciate your business Nana! Thank you for taking the time to give us review. Lexie works very hard to make insurance easy for our customers. Call or text us anytime we can help! "
Rebecca King
January 12, 2026
5
out of
5
rating by Rebecca King
"Nate is very timely and is great with working with needs and wants of customers"
We responded:
"Thank you for the review Rebecca! Nate is hardworking and focused on helping our customers find the best package within their budget. Please call or text us anytime we can further assist with your insurance and financial service needs. We appreciate your business! "
Michael Perrelli
January 9, 2026
5
out of
5
rating by Michael Perrelli
"Lexie was very helpful and on point"
We responded:
"Thank you for the review Michael! We appreciate your business and look forward to working with you for many years! "
Neil Edinger
January 9, 2026
5
out of
5
rating by Neil Edinger
"Alexus Lennon was a great help and a wonderful employee and needs a raise"
We responded:
"Thank you for the review Neil. Alexis is an asset to our team and our customers! We appreciate you recognizing her hard work."
Paul Finch
January 5, 2026
2
out of
5
rating by Paul Finch
"I requested a copy of my insurance card for my ATV. I received it and sent it to the ATV club that I belong to to remain in good standing because they require all ATVs to have insurance and registration. Unfortunately, the card that I was sent, was from two years prior to the present date. My membership was suspended from the ATV club because I didn’t furnish them and up-to-date insurance card. In turn, I had to call back and request another insurance card to be sent."
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience this caused. The incorrect insurance card was sent in error by a new team member who was still in training. Once the issue was brought to our attention, we provided the current insurance card, along with our apology. We understand how important accurate documentation is, especially when it affects club membership, and we’re taking steps to ensure this doesn’t happen again. We appreciate your patience and the opportunity to make it right."
Mariana Schmidt
January 3, 2026
5
out of
5
rating by Mariana Schmidt
"Nathan was extremely helpful and so pleasant! He helped set up my new insurance with ease and even saved me money. It took no time at all! Five-star customer service!"
We responded:
"It's our goal to help local families protect their family with the best bundle within their budget. We work hard to make the process as simple as possible. Thank you for recognizing Nathan's hard work. Please call or text us anytime we can further assist with your insurance or financial service needs. We appreciate your business! "
Kev S
December 31, 2025
5
out of
5
rating by Kev S
"I contacted Paula Traina State Farm to get quotes on my vehicles and home insurance and Jennifer helped me save $1200 a year on car insurance by switching over from Erie. Wish I made the switch years ago."
We responded:
"Thank you for the 5 star review Kev! Jennifer works hard to help our customers find the best coverage for their budget. We appreciate your business and look forward to serving your family for many years to come. "
Destiny Lennon
December 24, 2025
5
out of
5
rating by Destiny Lennon
"The office was very knowledgeable about products! Alexus provided prompt service and ensured all needs were met! Questions were all answered and my mind was at ease!"
We responded:
"Thank you for the kind review Destiny. Lexie works hard to help our customers. We appreciate your business! Call or text anytime we can assist with your insurance or financial service needs. "
Patrick Walters
December 18, 2025
5
out of
5
rating by Patrick Walters
"Alex was fantastic. We were having serious problems with another agency for over a year. Within 30 minutes Alex solved our problem, updated out correct profiles, analyzed and adjusted our coverage, and increased our rental coverage all at no additional cost. Now that’s service!!! Thanks Alex!"
We responded:
"Thank you for the review Patrick. Alex works very hard to make insurance easy for our customers. Please don't hesitate to call or text anytime we can assist. "
alessio vassalle
December 12, 2025
5
out of
5
rating by alessio vassalle
"Great people and great service!"
We responded:
"Thank you Alessio. We appreciate your business and the kind words. Please reach out anytime we can assist with your insurance & financial service needs. "
Taylor Grover
December 12, 2025
5
out of
5
rating by Taylor Grover
"We love this agency. But we LOVE ALEX. She’s fantastic. She’s always so quick to get back to us, always makes sure to explain things and offers the best guidance. 10/10 service from her!!!"
We responded:
"Thank you Taylor. We love Alex too! ❤️ Alex is dedicated to helping our customers manage their insurance as easily as possible. We appreciate your business. "
E. W.
December 9, 2025
5
out of
5
rating by E. W.
"Jennifer Landis at State Farm did a great job helping me to secure a Renter's Insurance policy to fit my needs. She patiently answered all my questions, looked up all the information and took the time to compare rates and plans. She was very pleasant to work with and I'm grateful for all her help. 👍"
We responded:
"Thank you for the review! Jennifer works hard to make insurance easy for our customers. We appreciate your business. Please reach out anytime we can assist with your insurance or financial service needs. "
Bryant ward
November 28, 2025
5
out of
5
rating by Bryant ward
"Nate Poag = 5 stars. Extremely helpful and diligent"
We responded:
"Thanks for the review Bryant! It's our goal to make working with us simple & easy. We appreciate your business. "
Ethan Pike
November 12, 2025
5
out of
5
rating by Ethan Pike
"So helpful cut my insurance payment in half. Thanks Nate!"
We responded:
"Thank you for the review Ethan! We are so glad we are able to help your family meet insurance needs within your budget. Please reach out anytime we can further assist you. "
Zach
November 11, 2025
5
out of
5
rating by Zach
"Paula and her team are absolutely incredible! They’re professional, friendly, and always go the extra mile to make sure you understand your coverage and feel confident about your choices. Anytime I’ve had a question or needed help, they’ve responded quickly and made the process effortless. It’s rare to find an insurance office that treats you like family, but Paula Traina’s State Farm team truly does. Highly recommend to anyone looking for reliable coverage and top-notch customer service!"
We responded:
"Thank you Zach! We make it a priority to respond quickly and conveniently to our customers' needs. Please reach out anytime we can assist with your insurance or financial service needs. "
Nailah
November 4, 2025
5
out of
5
rating by Nailah
"Nathan was very kind and helpful!"
We responded:
"Thank you for the review Nailah! Nathan works hard to make insurance easy for our customers.❤️"
Art Bardol
October 30, 2025
5
out of
5
rating by Art Bardol
"Nathan and Alex were extremely helpful in setting up a new insurance policy for our Glens Falls Home. Thank you both."
We responded:
"Thank you for the review Art. Our team works hard to make insurance easy for customers. We appreciate your loyalty. "
Sam Bobbette
October 28, 2025
5
out of
5
rating by Sam Bobbette
"Nathan was very helpful and easy to work with"
We responded:
"Thank you for taking the time to leave us a review. Nate is dedicated to helping our customers and making the process easy. We appreciate your business. "
John Smith
October 28, 2025
5
out of
5
rating by John Smith
"Phenomenal place to get insurance with. Paula took time to get to know me, my family and our situation. Offering great knowledge and giving clear and thought out options. Price was reasonable and the service was great."
We responded:
"I appreciate your kinds words. It's our goal to help our customers build personalized risk management plans to protect their families. We are looking forward to working together for many years to come. "
Zach Harbinger
October 26, 2025
5
out of
5
rating by Zach Harbinger
"I had an amazing experience with Paula Traina State Farm! The team was friendly, professional, and went above and beyond to help me with all my insurance needs."
We responded:
"Thans Zach! We work hard to help our customers build financially strong families. Please reach out anytime we can assist with your insurance or financial service needs. "
JD Michaels
October 14, 2025
5
out of
5
rating by JD Michaels
"Very friendly and quick to get quotes etc"
We responded:
"Thank you for the review. My team works hard to provide fast and accurate service to all of our customers. We appreciate your business! "
Dianne Dudley
October 14, 2025
5
out of
5
rating by Dianne Dudley
"Alexandria’s ALWAYS a pleasure to work with! She is efficient and awesome every time I’ve dealt with her over the years! Great job as always Alex!!"
We responded:
"Thank you for the review Dianne. Alex works very hard to provide our customers with excellent customer service. I appreciate you recognizing her efforts. Please reach out anytime we can assist with your insurance & financial service needs. "